English for Airport Ground Staff
Joan Cutting
This is the
article cited by several papers about aviation English. It presents
structural-functional analysis on the realistic
dialogues of security guards, ground handlers, catering staff, and bus drivers,
mainly about the English tenses they used and how they differred each other. This
research involved native speaker linguists and English teachers in their
official visit at British and French airport. They found that security guards, ground
handlers, and bus drivers at many times used ‘will-future’ when they refer to
law or rule, or offer action. Security guards and bus drivers often utter direct
orders, enforce the law and rule the passengers. Offers and requests and other
hospitality expression also formal address forms are very important features
for catering staff and bus driver. Ground handler will perform more routine
conversation than soft interaction. This study helps ESP teacher especially teaching
airport ground staff to arrange the language materials for their students. However,
it would be a little challenging if the class consists of students with various
target working-position.
Cutting, J. (2012). English
for Specific Purposes English for airport ground staff. English for Specific
Purposes, 31(1), 3–13. https://doi.org/10.1016/j.esp.2011.06.002
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